FAQs

I applied for a job several weeks ago. Why haven't I heard anything back yet?: The recruitment process can be impacted by several factors which include the nature of the job being recruited for, the volume of applications received the workload of the department, holiday breaks, and other unforeseen interruptions.

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Employment

1. How do I apply for a vacant position?: An employment application can be completed online on the website for open positions. If you require assistance with completing the online application, contact the Human Resources department for assistance at (704) 736-8980.
Career Portal

2. Do I have to fill out the entire application or can I just attach my resume and references?: Our application form is the basis for candidate evaluation and interview selection, and the application must be completed in full for it to submit electronically for consideration. You may refer to the resume on the employment data section of the application only if all of the information requested on the application is on the resume, which should be uploaded as supporting documentation. Incomplete information may result in disqualification of the application.

3. If I am interested in a position, but it is not listed on the vacancy list, what should I do?: Applications are only accepted for positions when they are posted.

4. I missed the deadline to apply for a job I am interested in. Is there anything I can do?: You must meet the stated deadline to be eligible for consideration for any position.

5. I applied for a job several weeks ago. Why haven't I heard anything back yet?: The recruitment process can be impacted by several factors which include the nature of the job being recruited for, the volume of applications received the workload of the department, holiday breaks, and other unforeseen interruptions.

6. What happens after an application is submitted?: After the closing date, applications are reviewed to determine if minimum requirements are met. Applications that do not meet minimum requirements are no longer considered. The remaining applications are again reviewed to determine which ones have the highest level of qualifications as required by the job description and are contacted to continue in the recruitment process.

7. How do I find out about employment openings?: Employment opportunities are available through our Human Resources Jobs-Career Portal webpage and the Employment Security Commission located at 529 North Aspen Street. Employment opportunities are also posted in the lobby of City Hall.
Career Portal